Return & Refund Policy

3.1 Eligibility for Returns

Returns are accepted only if:

• The product is damaged, defective, or incorrect.
• A return request is submitted within 24 hours of delivery.
• An unboxing video is provided.

3.2 Non-Returnable Items

If the product is damaged due to shipping, returns will be accepted only when a valid unboxing video is provided.

3.3 Return Process

To initiate a return:

1. Contact customer support.
2. Provide order details and proof (photos/videos).
3. Follow the return instructions provided.

3.4 Refund Processing

Refunds are issued after inspection of returned items. Refund methods include:

• Store credit
• Replacement product

3.5 Advance Payment Refunds

• If canceled before shipment, the Rs. 1000 advance may be refunded.
• If the customer refuses delivery after shipment, the advance is non-refundable.